How it works


In today’s fast-paced and ever-evolving business landscape, harnessing the power of technology is crucial for achieving breakthrough performance. As a fractional Chief Information Officer (CIO), my expertise lies in integrating technology into businesses, enabling them to unlock their true potential at substantially less cost and risk than hiring a full-time CIO.

Leveraging my business leadership and technical expertise I have developed a proven process that revolves around the concept of the Five D’s: Discovery, Diagnostics, Design, Delivery, and Dashboard.

By following this methodology, your business can effectively leverage Information Technology and AI to drive innovation, efficiency, and long-term success.


The journey towards breakthrough performance begins with a comprehensive discovery phase. This involves taking a big picture look at the organization’s current technological landscape. By thoroughly understanding the existing systems, processes, and infrastructure, we can identify both strengths and areas for improvement. Through this holistic assessment, we gain valuable insights into the potential of technology to transform the business.


The next step is to conduct a diagnostic audit, which involves asking critical questions and seeking answers to determine what is working and what needs to be changed. By analyzing key performance indicators, evaluating data analytics, and assessing the alignment of technology with business objectives, we can identify gaps and bottlenecks. This rigorous evaluation enables us to diagnose the precise areas where technology integration can have the most significant impact.


Once the diagnostic phase is complete, we move towards designing a future picture, an Information Technology/AI roadmap tailored specifically to the organization’s needs and goals. This process involves envisioning a technology-enabled future state and developing a strategic plan to achieve it. The design phase includes identifying the right technology solutions, determining resource requirements, and outlining the implementation strategy. By creating a clear vision, we ensure that every step taken is aligned with the organization’s overarching objectives.


The delivery phase is all about putting the design into action. We work closely with internal and external resources to implement the technology solutions and execute the roadmap. This involves managing projects, coordinating teams, and ensuring a seamless integration of technology into existing business processes. By leveraging our expertise in change management, we facilitate a smooth transition, minimizing disruptions and maximizing the benefits of the new technological landscape.


The final stage of the Five D’s methodology revolves around establishing a robust dashboard to monitor success and collect data for future initiatives. By implementing effective metrics and key performance indicators (KPIs), we gain real-time visibility into the impact of technology integration on the organization’s performance. This data-driven approach allows us to fine-tune strategies, identify areas for further improvement, and continuously optimize the technological ecosystem to drive sustained growth and innovation.


The Five D’s of Discovery, Diagnostics, Design, Delivery, and Dashboard provide a comprehensive and structured framework for integrating technology into a business to achieve breakthrough performance. By following this methodology, organizations can embark on a transformative journey, leveraging the power of information technology and AI to drive innovation, optimize processes, and gain a competitive edge in the market.

As a fractional CIO, I am committed to guiding businesses through each phase of this process, ensuring that technology becomes a strategic enabler, propelling them towards long-term success. Embrace the Five D’s, and unlock your organization’s true potential in the digital age.